{"article":{"id":115003554466,"url":"https://tinder.zendesk.com/api/v2/help_center/en-us/articles/115003554466.json","html_url":"https://www.help.tinder.com/hc/en-us/articles/115003554466-Cancel-your-subscription","author_id":631749840,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":-63596,"vote_count":163694,"section_id":360006566172,"created_at":"2017-07-14T17:13:47Z","updated_at":"2025-07-29T09:37:31Z","name":"Cancel your subscription","title":"Cancel your subscription","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-07-16T09:27:38Z","user_segment_id":null,"permission_group_id":454326,"content_tag_ids":[],"label_names":["unsubscribe","cancel payment","cancel tinder plus","cancel tinder gold","stop subscription","stop payment","cancel membership","cancel apple pay"],"body":"<p>Whether you've found your match or just need a break, here's how you can cancel your subscription and avoid future charges.<br><br></p>\n<h2 id=\"h_01K098K2H521RP1GQNA4N8C8P0\"><strong>iOS purchases</strong></h2>\n<p>If your order number starts with <strong>MK,</strong> it means you made your purchase on the Tinder app for iOS and are being billed by <a href=\"https://www.apple.com/app-store/\"><strong><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">Apple</span></strong></a><strong>.</strong></p>\n<p>To cancel on your Apple device:</p>\n<ol>\n<li>Open your <strong>Settings</strong>\n</li>\n<li>Tap your name at the top </li>\n<li>Tap <strong>Subscriptions</strong>\n</li>\n<li>Find and select the subscription you want to cancel</li>\n<li>Tap <strong>Cancel Subscription</strong>\n</li>\n</ol>\n<p>If you need any extra help, don't hesitate to reach out to<a href=\"https://support.apple.com/\"> <span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">Apple Support</span></a> for more info.</p>\n<p><strong>Please note:</strong> Apple Pay and Web payment options are rolling out in select markets. If you subscribed with 1 of these methods, please refer to the instructions under <strong>Tinder.com purchases</strong>.<br><br></p>\n<h2 id=\"h_01K098K2H5YWEB0ZNYPVXPQD6J\"><strong>Android purchases</strong></h2>\n<p>If your order number starts with <strong>GPA</strong>, you signed up through the Tinder app on <strong>Android</strong> and are billed by the <a href=\"https://g.co/kgs/p9xeq3q\"><strong><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">Google Play Store</span></strong></a>.</p>\n<p>To cancel on your Android device:</p>\n<ol>\n<li>Open the <strong>Google Play</strong> app</li>\n<li>Tap your <strong>profile icon</strong> in the top right</li>\n<li>Go to <strong>Payments &amp; Subscriptions</strong> &gt; <strong>Subscriptions</strong>\n</li>\n<li>Select the subscription you want to cancel</li>\n<li>Tap <strong>Cancel subscription</strong><strong><br></strong>\n</li>\n</ol>\n<p>If you have more questions, please contact <a href=\"https://support.google.com/googleplay/answer/7018481?hl=en&amp;co=GENIE.Platform%3DAndroid#zippy=%2Ccancel-a-subscription-on-the-google-play-app\"><strong><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">Google Play Support</span></strong></a> for more help.<br><br></p>\n<p>Alternatively, if you paid directly with a <a href=\"https://www.help.tinder.com/hc/en-us/articles/115004478023-Accepted-payment-methods\"><strong><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">credit card</span></strong></a><strong> or </strong><a href=\"https://www.paypal.com/us/cshelp/personal\"><strong><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">PayPal</span></strong></a> through the Android app<strong>:</strong></p>\n<ol>\n<li>Open the <strong>Tinder app</strong> on your Android device</li>\n<li>Tap your <strong>profile icon<img src=\"https://www.help.tinder.com/hc/article_attachments/38094649936525\" alt=\"navigates to profile screen\" width=\"25\" height=\"25\"></strong><strong><br></strong>Choose <strong>Manage Payment Account</strong>\n</li>\n<li>Find the subscription you want to cancel</li>\n<li>Tap <strong>Cancel Subscription</strong>\n</li>\n</ol>\n<p>Need more help? Reach out to your credit card company or <a href=\"https://www.paypal.com/cshelp/personal\"><strong><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">PayPal Support</span></strong></a> for more support.<br><br></p>\n<h2 id=\"h_01K098K2H609M9CA30T04PZ2MN\"><strong>Tinder.com purchases</strong></h2>\n<p>If your order number starts with<strong> TNDR</strong>, you purchased on Tinder.com or through the Android app using a credit card.</p>\n<p>To cancel:</p>\n<ol>\n<li>Go to <a href=\"https://tinder.com\"><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">tinder.com</span></a> and log in</li>\n<li>Tap your <strong>profile icon<img src=\"https://www.help.tinder.com/hc/article_attachments/38094649936525\" alt=\"navigates to profile screen\" width=\"25\" height=\"25\"></strong>\n</li>\n<li>Select <strong>Manage Payment Account</strong>\n</li>\n<li>Find the subscription you want to cancel</li>\n<li>Tap <strong>Cancel Subscription</strong>\n</li>\n</ol>\n<p>Running into technical issues? <a href=\"https://policies.tinder.com/contact/intl/en/\"><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">Contact us</span></a> with the details, and we'll help you out.<br><br></p>\n<h2 id=\"h_01K098K2H689WAE09SBM4D9EPD\"><strong>Third-party purchases</strong></h2>\n<p>If you've made a third-party purchase, it was likely done outside the Tinder app or <a href=\"http://tinder.com\"><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">tinder.com</span></a>.</p>\n<ul>\n<li>\n<strong>To cancel</strong>: You can follow one of the sets of cancellation steps above.  </li>\n<li>\n<strong>To request a refund</strong>: You'll need to contact the merchant directly.<br><br>\n</li>\n</ul>\n<h2 id=\"h_01K098K2H655HKC96FSKX790PA\"><strong>‌Additional details about canceling subscriptions</strong></h2>\n<ul>\n<li>Uninstalling or deleting the app won't cancel your subscription.</li>\n<li>Subscriptions can only be associated with 1 Tinder account at a time.</li>\n<li>If you've changed devices (such as from iOS to Android), you must cancel your subscription on your old device as subscriptions don’t transfer between platforms.</li>\n<li>\n<a href=\"https://www.help.tinder.com/hc/en-us/articles/5499023364237-Subscription-or-membership-renewal\"><span class=\"wysiwyg-underline\" style=\"color: #1155cc;\">Subscriptions renew</span></a> automatically until they're canceled. </li>\n</ul>","user_segment_ids":[]}}