If you violate our Terms of Use, Community Guidelines or Policies, we can take action on your Tinder account. Depending on the violation, we can remove your profile from Tinder, issue a warning and/or remove content from your profile. If you believe we’ve taken an action in error, you have the opportunity to appeal these in the Appeals Centre.
Appealable violation decisions
You can access the Appeals Centre by using the same login details as for your Tinder account. In the Appeals Centre, you can see an overview of all actions that are eligible for appeal. You can tap “See details” to know more about a specific violation.
If you don’t see a specific violation decision that you want to appeal or don’t see the option to appeal a violation decision, it is not eligible to appeal. This could be for one or more of the following reasons:
- The action was taken prior to the launch of the Appeals Centre. Only actions taken after you received access to the Appeals Centre can be appealed through it.
- The type of violation decision is not eligible for appeal. At this time only warnings, content removals and bans can be appealed through the Appeals Centre.
- The action was taken more than 6 months ago. You can only appeal for 6 months after the action was taken on your account.
- You have already appealed this violation decision previously. You can only appeal a violation decision once. You can find all violation decisions you’ve appealed in the “Appealed” tab.
How to appeal
To appeal, follow these steps:
- In the Appeals Centre, find the violation decision you want to appeal and select it.
- Tap “Begin appeal”.
- Tap “Submit appeal”.
If there are multiple violation decisions you want to appeal, make sure they are all selected when you submit the appeal.
After appealing
Once you appeal a violation decision, the violation is moved to the “Appealed” tab and you’ll see an “In review” label next to the violation. When we have reviewed your appeal, this label will update to either “Approved” or “Denied”, depending on the outcome of the appeal.
- If the label reads “Approved”, it means that the violation decision you appealed has been reversed. Depending on the violation decision you appealed, we either reinstated your account, reversed the warning and/or restored your content.
- If the label reads “Denied”, it means that the violation decision you appealed was reinforced. Depending on the violation decision you appealed, we either won’t reinstate your account, won’t reverse the warning and/or won’t restore your content.
If you see a new violation in the Appeals Centre, it means that during our review, we discovered an additional violation(s) of our Terms of Use or Community Guidelines. You may appeal new violation decisions through the Appeals Centre.
If you’re looking for clarification about any of the terms used in the Appeals Centre, please read this Help Centre article.