If you can't sign in because you've changed your phone number, check out this article for steps on how to recover your account.
If you're experiencing a technical problem or seeing an error message upon login, please know that this type of issue is usually temporary.
There are definitely some things you can try to solve the issue!
- Make sure you have a strong internet connection, or try switching between Wi-Fi and mobile data to gauge whether or not the problem is related to your connection
- Check the App Store or Google Play Store to see if there's a new version of the app available for download
- Already using the latest version? Try deleting the app and re-downloading it - this won't affect any of your account info, matches, or messages
If the problem persists, we may be experiencing some service degradation and ask that you try again at a later time.