"Purchase Failed. Your Apple ID is currently tied to an existing Tinder Plus subscription on a different account."
This error message means that your Apple ID is already associated with a subscription on a different account. Each Apple ID can only be associated with one Tinder account and one subscription at a time.
If you’ve created a new Tinder account and want to subscribe to Tinder Plus or Tinder Gold, you need to make sure that you’ve permanently deleted your old Tinder account first. Deleting your account will permanently delete your matches, messages and other information associated with the account.
To delete your old Tinder account:
- Sign in to Tinder with the Facebook or phone number associated with the account you'd like to delete
- Tap the profile icon at the top of the main screen
- Go to Settings
- Scroll down and select Delete Account. You’ll see a message that says "Account successfully deleted.”
If you are unable to subscribe to Tinder Plus or Tinder Gold, please contact us with more information. For example, if you are seeing an error message in the app or the app is being unresponsive, please describe the issue in detail or send us a screenshot, and we’ll look into it.