How to Request a Refund
Before you request a refund, you'll need to locate your order number. You can find your order number
in the email you received after completing your purchase.
Does your order number start with “MK”?
This means you made a purchase through Apple’s App Store. Tinder can't issue refunds for transactions processed by Apple, so you'll need to contact Apple with your refund request.
To request a refund from Apple:
- Sign in to reportaproblem.apple.com
- Tap "I'd like to," then choose "Request a refund"
- Select the reason for the refund, then choose Next
- Select the item you'd like refunded, then tap Submit
Does your order number start with “GPA"?
This means you made a purchase through Google Play Store. To contact our team and request a refund, visit this form and select "I want to request a refund."
Does your order number start with “TNDR" or COSU”?
This means you made a purchase on Tinder.com or on Android, using the direct credit card payment option. To contact our team and request a refund, visit this form and select "I want to request a refund."