"Your subscription is currently tied to an existing Tinder account"
This message means that your subscription is tied to a Tinder account that isn't the one you're currently signed into. Subscriptions can only be associated with one Tinder account at a time.
To use your subscription on your new Tinder account, you need to delete your old Tinder account first. Deleting your account will permanently delete your matches, messages and other information associated with the account.
To delete your old account:
- Sign in to Tinder with the Facebook or phone number associated with the account you'd like to delete
- Tap the profile icon
- Go to Settings
- Scroll down and select Delete Account. You’ll see a message that says "Account successfully deleted.”
After deleting this account, log in to your new account > tap the profile icon > Settings > Restore Purchase.
"You’ve exceeded the number of times you can restore your purchase after recreating your account."
If you're seeing this error message, please contact us for more information.
Other restore error
For any other issues with Restore Purchase, please contact us with a screenshot of the issue or error message you’re seeing, and our team will investigate.