At Tinder, we're committed to protecting your data and privacy, as well as providing you access to the information you have shared with us.
How to request your data
- Visit our Manage My Account Tool and log in.
- Tap “Download My Information”
- Enter the email address where you’d like to receive the download link.
- Tap “Submit”
After you submit your request, we’ll email you a download link within a few days. To protect your privacy and security, this link will expire 24 hours after the email is sent. If you have not accessed your data within that time, you can resubmit your request.
How to download your data
- Open the email from us letting you know your data is ready.
- Tap the download link in the email to save the ZIP file.
- Extract the ZIP file.
- Open the index.html file to view your data in a browser.
Understanding your data file
After unzipping your download, you’ll see a folder containing your personal data. Inside the folder, you may find an index.html file, a user-friendly version of your data download. Open this file in your browser to explore your data. You may also find a structured, machine-readable version of your data in JSON format.
Your download may include information about:
- Account & profile information
- Preferences & settings
- Photos & other media you uploaded
- Messaging activity
- Swipe & match activity
- Purchase & subscription information
- Connected services (e.g. Spotify)
- Usage & technical data
Much of the information you'll receive through this tool is largely already available to you through the app, such as your email address, phone number, profile photo(s), messages, and preferences.
The data in your download may vary depending on the way you have used Tinder. If a section appears blank in your download, it means there is no data for that category in your account. Some types of information—like data you’ve deleted (which is disposed of in accordance with our Privacy Policy) or information that could affect another person’s privacy or safety—will not be included in your file.
How to request your data if you can’t access your account
If you've deleted your Tinder account, you will not be able to access the Manage My Account Tool, as you no longer have an account on Tinder.
If you deleted your account or can’t sign in, you can submit a data access request as follows:
- Visit our privacy request form
- Under “What’s your concern?”, select “I have another question about my data.”
- In the “Description” field, include the details of your request
- Select “Report”
Please provide an email address we can reach you at. If you're a Tinder user, include the email that is associated with your account. You can also provide attachments to help us respond.
For your protection and the protection of all of our members, we may ask you for information to verify your identity or authority to act on behalf of a member before we can answer your request.
Questions about your data
If you need help or have questions about the data you receive, you can submit a request as described above. You can also reply to the email you received from our Support team regarding your data export.
Note: For information about how to contact Tinder’s Data Protection Office, see the FAQ here.